Jayakaya99 takes your privacy seriously. This page clearly explains what data we collect, how it is used, how it is protected, and your rights as a player in Malaysia. Please read carefully before using our platform.
How we handle your personal information with full responsibility as Malaysia's trusted platform.
Jayakaya99 only collects data that is genuinely necessary for platform operations — your name, phone number, email, and payment details. We do not collect irrelevant or excessive data purely for third-party marketing purposes.
All data transmitted between your device and Jayakaya99's servers is protected by 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.
Within Jayakaya99, only staff who genuinely need access to player data to perform their duties are permitted to do so. A layered access control system ensures that no party can access data without authorisation.
Jayakaya99 will not sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent. Data sharing only occurs with service providers necessary for the platform's operations.
You have the right to access, correct, or request deletion of your personal data held by Jayakaya99 at any time, subject to retention requirements mandated under Malaysian law. Please contact us to submit such a request.
Jayakaya99's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We handle all personal data in accordance with the principles set out under the applicable data protection laws in Malaysia.
Important Note: This Privacy Policy explains how Jayakaya99 collects, uses, stores, and protects your personal information. By using the Jayakaya99 platform, you agree to the terms set out in this document. If you do not agree, please discontinue use and contact our customer support to close your account.
Jayakaya99 ("we", "Platform") operates under a firm commitment to protecting the privacy of our users. This Privacy Policy document sets out our privacy practices in full and applies to all players who register and use Jayakaya99's services, including the website, mobile platform, and all related services.
We understand that when you register as a Jayakaya99 member, you are trusting us with your personal information. We take that trust very seriously. This policy is designed to give you a clear and transparent picture of how your data is handled — without confusing legal language, and in plain, easy-to-understand English.
If you have any questions about how we handle your personal data, the Jayakaya99 support team is available at any time via live chat or email at support@jayakaya99.click.
Jayakaya99 collects your personal data through several channels — during registration, while you use the platform, and through your interactions with our services. Below are the categories of data we collect:
| Data Categories | Sample Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number (if requested for verification) | Registration / KYC |
| Contact Data | Malaysian phone number, email address | Registration |
| Financial Data | E-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay), bank account number for DuitNow/FPX | Deposit / Withdrawal |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automatically during use |
| Transaction Data | History of deposits, withdrawals, bets, wins, and losses | Platform activity |
| Communication Data | Live chat logs, support emails, and WhatsApp correspondence with the support team | Customer support interactions |
Jayakaya99 uses the personal data collected for legitimate and necessary purposes only. The following are the primary reasons we need your data:
Jayakaya99 does not sell, rent or trade player personal data to any party for marketing purposes. However, there are certain situations where we need to share data with specific parties to ensure the platform operates properly:
All third parties working with Jayakaya99 are required to sign a data protection agreement and comply with the security standards we set. We do not grant access to more data than is necessary for each specific purpose.
Jayakaya99 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or improper disclosure.
In the event of a data breach affecting your information, Jayakaya99 is committed to notifying you within a reasonable timeframe after becoming aware of the incident, in accordance with applicable legal requirements in Malaysia.
Jayakaya99 uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and understand how the platform is used. The following are the types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality of some Jayakaya99 platform features. To learn how to manage cookies on your browser, please refer to your browser's help documentation.
Jayakaya99 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we may retain certain data for a longer period for the following reasons:
Once the required retention period has elapsed, jayakaya99 will securely delete or anonymise your personal data so that it can no longer be linked to you. This deletion process follows established procedures to ensure the data cannot be recovered.
Under Malaysia's PDPA and Jayakaya99's privacy policy, you have certain rights regarding your personal data. Below is an overview of those rights and how to exercise them:
To submit any data rights request, please contact us by email at support@jayakaya99.click, stating the type of request and your account details for identity verification. Jayakaya99 does not charge any fees for reasonable data rights requests.
The Jayakaya99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
Parents and guardians who suspect their children have accessed the Jayakaya99 platform are encouraged to contact our support team immediately at support@jayakaya99.click. We will take appropriate action promptly and in complete confidence.
The jayakaya99 website may contain links to third-party websites or services — including links to payment providers such as the official Touch 'n Go or Maybank2u websites. jayakaya99's Privacy Policy does not apply to those third-party websites.
Jayakaya99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. The latest version of this Privacy Policy will always be available on this page, together with the relevant "Updated" date.
For significant changes that affect how we use your personal data, Jayakaya99 will provide clearer notice — whether by email to your registered address, a pop-up notification upon login, or both. We recommend checking this page periodically to stay informed of the latest terms.
If you have any questions, concerns, or complaints regarding how Jayakaya99 handles your personal data, our team is ready to assist through the following channels:
Jayakaya99 is committed to responding to all privacy-related enquiries within 5 business days. For more complex data rights requests — such as full data access or deletion requests — response times range from 14 to 30 business days depending on the complexity involved. All privacy-related communications are handled with complete confidentiality by our team.
For information relating to the platform's overall terms of use, please refer to the Terms & Conditions us. For responsible gaming resources and tools, visit the Responsible Gaming Jayakaya99.
In today's digital age, personal data is among the most valuable assets you own. When you register with Jayakaya99 and provide your personal information — your name, phone number, email, and payment details via Touch 'n Go or GrabPay — you are entrusting us with something truly important. We do not take that trust lightly.
Jayakaya99 understands that Malaysian players are increasingly aware of online data security. Many are concerned about data breaches, unauthorised use of personal information, or the risk of their banking details falling into the wrong hands. These concerns are valid, and we take them seriously in every technical and policy decision we make.
That is why Jayakaya99 invests in enterprise-grade security infrastructure — not because we have to, but because we believe players who feel safe are happier and more loyal. Your trust cannot be bought with advertising alone; it must be earned through concrete action, verifiable security standards, and transparent privacy practices.
Jayakaya99's commitment to privacy does not begin and end with this policy document. It is an organisational culture that runs through every technical decision, every vendor selection, and every operational procedure we follow. From the engineers who design our encryption systems to the support agents who handle your data during technical assistance — all Jayakaya99 staff are trained and required to put player privacy first.
One of the most common concerns raised with Jayakaya99 is about payment security. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX Maybank2u, is your financial information safe? The answer is yes — and here's why.
First and foremost, Jayakaya99 does not directly store your e-wallet or banking account details. When you choose to deposit via Touch 'n Go, the transaction is processed entirely through Touch 'n Go's own secure payment interface — Jayakaya99 only receives confirmation that the payment was successful, not your account details. This is a secure payment processing model that is widely accepted across the industry.
Additionally, all Jayakaya99 payment pages use HTTPS with a valid SSL certificate — you can verify this by checking the padlock icon in your browser's address bar during any transaction. This means every piece of data transmitted during the payment process is fully encrypted and cannot be intercepted by any third party.
Third, Jayakaya99 employs a fraud detection system that monitors all transactions for suspicious patterns. If a transaction appears unusual — such as an unexpectedly large deposit or a deposit made via a previously unused method — our system may request additional verification before processing. This is a protective measure for your benefit, not a barrier.
This Privacy Policy should be read together with the following documents for a complete picture.
You've read and understood how we protect your data. Register for free today, deposit with Touch 'n Go or GrabPay from as little as RM20, and enjoy over 1,000 games with the peace of mind that Jayakaya99 guarantees.